P.O box 465 , Ackerman , MS 39735

662-285-3138, 662-312-9853

ackerman17@yahoo.com

Objective

To obtain any available positions

Experience

08/2003  -  Present        ClientLogic                                Starkville, Ms

Technical Service Representative

§     Troubleshot Gateway Computers  

§     Sales Representative for Gateway Consumer sales

§     Troubleshot Microsoft Software

§     Troubleshot Dell Computers

§     Mentored New Hires

Education

2001-2003           East Central Community College          Decatur, Ms

§     Computer Programming

2003 - 2004                         ClientLogic                            Starkville, Ms

§     Trained Gateway Technician

2004 - 2004                         ClientLogic                            Starkville, Ms

§     Trained Microsoft Technician

2004 - Present                     ClientLogic                             Starkville, Ms

§     Trained Dell Technician

Computer  Skills 

Software Applications:  Microsoft Office, Star Office, Corel Office, Internet Explorer, Netscape, Mozilla Firefox, Opera Internet Browser, File Sharing Software, CD Burning Software, Entertainment Software, Imaging Software, Web page development software, System software

Hardware: IBM and compatible personal computers, Apple Personal Computers, IBM Mainframe, printers, scanners, motherboards, speakers, sound cards, modems

Networking: Tcp/Ip, Windows Networking, Cabling

Programming Languages: Visual Basic, RPG, COBOL, HTML

Operating Systems: Windows, Mac OS, Linux, OS/400 and DOS

Created the Tech Tools Page for tech support

Created How To Page to help he hires on the phone